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supporting welfare to work providers


Unbiasedco.uk, a portal for finding local, professional financial advice.

The Financial Conduct Authority provides consumer Information on  the financial products and services they use, and how to avoid scams or make a complaint. 

Turn2us, part of the Elizabeth Finn Care charity, provides free tools and resources on its website to enhance the support advisers can give their customers.  it enables people in financial need, and the intermediaries supporting them, including advisers, support workers and welfare officers, to access the money available to them through welfare benefits, charitable grants and other financial help.

Every month, Turn2us gives its website users the chance to ask a panel of experts their specific questions relating to benefits, grants and managing money. Topics covered to date include redundancy, benefit changes and disability benefits.

The Turn2us website provides a simple Benefits Checker to help people check that they are receiving all the welfare benefits they are entitled to. Intermediaries with a deeper understanding of benefits who have logged in with their MyTurn2us account can also use the Advanced Benefits Checker, which provides quicker calculations and allows calculations to be edited and saved to easily see how different circumstances affect entitlement to benefits. There is also a ‘what if' function to quickly check what effect a change in income would have on the benefits an individual could claim.

In addition, the website provides a Grants Search database containing the details of over 3,500 charitable funds (national, regional and local) that may be able to provide financial support.

Power of Attorney information

Other bodies providing specialist advice are: Age UK;
Citizens Advice;
and Money Made Clear

Eligibility criteria for state pension provision

A sustainable State Pension: when the State Pension age will increase to 66 (DWP)

Working past State Pension Age: Provides Information on working past State Pension Age and the options available (GOV.UK).

Pensions and retirement planning

Pension Tracing Service

Welfare Reform Briefing and Timeline
This Age UK Camden briefing explains how benefit changes will affect older people, particularly those of working age.  It provides a timeline of the changes, what they are and when they come in.

An introduction to Unversal Credit
This DWP guide helps partner organisations prepare future claimants for the changes that Universal Credit will bring.


Tax credits via HM Revenue and Customs

Tax credits calculator

Disability Benefits Centre provides helpline telephone numbers

This site is for help and information only. It is not meant as an authoritative guide. It is not meant as an authoritative statement of the law, and future changes in the law and other programmes and initiatives could make it less accurate at times. TAEN, the Department for Work and Pensions and the European Social Fund take no responsibility for your use of the information. You should always take professional advice on any specific legal or financial matter.